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Delivery Info


Orders under $600 in value (excl GST) incur a $30 freight charge.
Orders over $600 in value (excl GST) are FIS.  **Not including quoted projects. Freight charged as per quote.
This applies to all areas of Australia except Northern Territory and regional Western Australia. Freight charges for deliveries to Northern Territory and regional Western Australia will be calculated separately.                                                                            Freight charges for deliveries on unique and specific Grab Rails to Tasmania will be calculated separately.                                         


We accept payment via EFT, Visa, Mastercard and cheques. Allow three days for clearance of cheques once received by us. Payment is required prior to manufacture and despatch of goods. Please note, we do not accept American Express or Diners Club.


  • No claims recognised after 14 days
  • Goods not accepted for return without prior approval
  • Freight charges on goods returned to be borne by the customer
  • Special items manufactured to customer requirements will not be accepted for return
  • Items accepted for return may incur a 30% restocking fee

Copyright 2011 Hand Rail Industries